Privacy Policy

This policy explains what information FlowSim, Inc. ("FlowSim", "we") collects when you use this website and the FlowSim tools, how we use it, and the choices you have.

Information we collect

• Account details. Your name, email address and password when you sign up with email. If you sign in with Google, we receive your name, email address and profile picture from Google. Passwords are stored in hashed form by our authentication provider; we cannot read them.
• Waitlist. When you create an account we record your email address and the date you joined the waitlist.
• Content you add. Projects, design parameters, measurement data and other files or values you enter or upload while using the tools.
• Usage data. Aggregate page-view statistics such as the page visited, referrer, browser type and approximate country. Our analytics does not use advertising cookies.
• Messages. Anything you send us by email, and the details you provide when you book a call.

How we use it

• To create and secure your account and keep you signed in.
• To provide the tools and store your work so you can return to it.
• To manage the waitlist and tell you when access is available.
• To reply to your questions and requests.
• To understand how the site is used and improve it.

We do not sell your personal information, and we do not use it for advertising.

Cookies

We use cookies that are strictly necessary to keep you signed in. We do not use advertising or cross-site tracking cookies.

Service providers

We share information only with the providers that run the service on our behalf:

• Supabase — authentication and database storage.
• Vercel — website hosting and page-view analytics.
• Google — optional Google sign-in and the appointment calendar on the contact page.

We may also disclose information if the law requires it, or as part of a merger or sale of the business, in which case this policy continues to apply to your information.

Retention

We keep your account information and content for as long as your account is open. When you ask us to delete your account, we delete your account information and content, other than records we are required to keep by law.

Your choices

You can ask for a copy of your information, ask us to correct it, or ask us to delete your account at any time by emailing flowsimlab@gmail.com. Depending on where you live, you may have additional rights under local privacy law; we will honor requests made under those laws.

Security

Data is encrypted in transit, and access to stored data is restricted per account. No online service can guarantee absolute security, so please use a strong, unique password.

Children

FlowSim is a professional engineering tool and is not directed at children under 16.

Changes to this policy

If we make material changes we will update the date above and, where appropriate, notify you by email.

Contact

Questions about this policy: flowsimlab@gmail.com.